How
to gather information to troubleshoot a wireless connectivity problem in Windows XP
(894568) - Describes how to collect troubleshooting information to give to Microsoft Product Support
Services (PSS) when you experience a wireless connectivity problem.
Your
computer may indicate that your wireless network connection is unavailable after you resume your computer from hibernation in
Windows XP
(885293) - Describes how to collect troubleshooting information to give to Microsoft Product Support Services (PSS) when you
experience a wireless connectivity problem.
Wireless
Network Connection dialog box does not display the actual signal strength for all the wireless networks that are within range of
your Windows XP-based computer
(XP Professional, XP Home Edition)
(841800) - This article discusses the issue where the Wireless Network Connection dialog box does not display the actual signal
strength for all the currently available wireless networks.
Wireless
Update Rollup Package for Windows XP is Available (*** Important)
(XP Professional, XP Home Edition, XP Media Center Edition, XP
Tablet PC Edition, XP 64-Bit Edition)
(826942) - Microsoft has released an update rollup package for Microsoft Windows XP that includes the hotfixes and updates that
are described in the following list. This small, comprehensive rollup of updates is an easy mechanism for managing the rollout
of...
You Cannot
Connect to a Wireless Access Point with the Wi-Fi Protected Access Update Installed
(XP Professional, XP Home Edition, XP Media Center Edition,
XP Tablet PC Edition, XP 64-Bit Edition)
(821442) - After you install the Wi-Fi Protected Access (WPA) update (815485) on a Windows XP-based
computer, your wireless network adapter may not be able to connect to your wireless access point by using a Wired Equivalent
Privacy (WEP) key. When this problem...
Overview of
the WPA Wireless Security Update in Windows XP
(815485) - This article discusses the new Wi-Fi Protected Access (WPA) update in Microsoft Windows XP. The Institute of
Electrical & Electronics Engineers (IEEE) 802.11i wireless networking standard specifies improvements to wireless local area
networking (LAN)...
How to
Troubleshoot Wireless Network Connections in Windows XP
(313242) - Windows XP supports 802.11b wireless networking with the Wireless Zero Configuration service. With 802.11b wireless
networking, you can enable easy configuration and switching between wireless networks. To use this support, you need a wireless
network...
How to Make
Your 802.11b Wireless Home Network More Secure
(309369) - Wireless networks can be vulnerable to a malicious outsider gaining access because of the default settings on some
wireless hardware, the accessibility that wireless networks offer, and present encryption methods. The concepts that are
presented in...
Wireless
Networking May Not Function When You Use the "Safe Mode with Networking" Option
(305616) - When you start your Windows XP-based computer by using the Safe Mode with Networking option, the wireless network
adapters may not function.
Wireless
Network Adapters May Lose Connectivity When They Appear to Be Functioning (XP Home, Pro and
64-Bit Edition)
(302088) - A wireless network adapter may lose its IP address and, as a result, may not have any network connectivity to access
the Internet or browse the network.
The Windows
XP Mini-Setup wizard appears to stop responding for up to three minutes
(835362) - Describes a wireless LAN based computer that appears to stop responding for up to three minutes during the
Windows XP Mini-Setup. Explains the cause of and provides a workaround for the behavior.
Wireless
network connection for a preferred wireless access point is unavailable
(834525) - When your computer switches between different wireless network access points, it may not reconnect to a
preferred high speed access point. The wireless network connection in the Network Connections window does not indicate that the
access point has...
Color
documents and pages print in grayscale from a Canon color printer
(831800) - When you print from the Canon S450 or the S800 color printers, color documents may print in grayscale.
Support
WebCast: How to Set Up and Improve the Security of Home Wireless Networks
(831749) - Session Summary Wednesday, November 19, 2003 Microsoft Windows XP and the Microsoft Windows Server 2003 family include
built-in support for IEEE 802.11 wireless networks configuration and security. Learn more about IEEE 802.11 wireless LAN
networking...
You receive
a Stop error when network traffic is initiated and a filter driver is loaded
(831385) - You may receive a "0x000000c1" or a "0x000000c2" Stop error message when network traffic is initiated and a filter
driver is loaded. For example, this error may occur when you are using firewall software or virtual private network (VPN)
software in...
Wireless
Client Cannot Reconnect to a Wireless Access Point
(828940) - On a Microsoft Windows XP-based computer, you successfully make a wireless network connection to your network.
However, you lose the connection and you cannot reconnect to the network unless you do one of the following: Restart your
computer. Eject...
Windows XP
SP1 and Windows Server 2003 clients cannot connect to some third-party wireless implementations of 802.1x
(827537) - When you try to connect a client computer to a third-party wireless implementation of the 802.1x connection
and authentication standard, the operation is not successful. Note Microsoft Windows XP Service Pack 1 (SP1) and Microsoft
Windows Server 2003...
Wireless
Update Rollup Package for Windows XP is Available
(826942) - Microsoft has released an update rollup package for Microsoft Windows XP that includes the hotfixes and updates that
are described in the following list. This small, comprehensive rollup of updates is an easy mechanism for managing the rollout
of...
Small Delay
in Logon to Network When You Use a Wireless Network Connection
(826239) - When you log on to your Windows XP-based computer, you may experience a small logon delay when you use a wireless
connection to your network. Note The delay does not occur when you log on to your computer that is directly wired to your
network.
HOW TO:
Remove Cached User Credentials That Are Used for PEAP Authentication in Windows XP
(823731) - WARNING : If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly.
Use...
60-Second
to 120-Second Delay Occurs in User Authentication When You Log On to Windows XP in a Wireless Network
(822725) - When you try to log on to Windows XP in your wireless network, you may experience a 60-second to 120-second delay
during authentication.
Group
Policy Support for 802.11 and 802.1x Added in Windows XP Service Pack 1
(821978) - You cannot configure Group Policy for wireless networks (IEEE 802.11x) in Windows XP.
Wireless
Network Adapter Intermittently Loses Its Connection to the Server
(821400) - When you use a wireless network connection to copy large files from a server or to stream data from a
server, you may intermittently lose connection to the server.
Capabilities of the Internet Gateway Device Discovery and Control Client and of Universal Plug and Play
(821371) - This article discusses the relationship and differences between the Universal Plug and Play (UPnP) and the Internet
Gateway Device Discovery and Control Client capabilities of Windows XP. Internet Gateway Device Discovery and Control Client and
UPnP...
TPC:
Logitech Wireless Keyboard Driver Installation Breaks Programmable Tablet Hardware Buttons
(820884) - When you install the Logitech iTouch wireless keyboard drivers on your Toshiba Tablet PC, the programmable
tablet hardware buttons may lose their functionality. If you remove the iTouch keyboard driver, the tablet programmable buttons
still may not...
Overview of
the Advanced Networking Pack for Windows XP
(817778) - This article discusses the Advanced Networking Pack for Windows XP Service Pack 1 (SP1). The Advanced Networking Pack
is an add-on for Windows XP SP1 that includes an updated Internet Protocol version 6 (IPv6) networking stack, an IPv6 Internet...
HOW TO:
Locate Help for Bluetooth Wireless Devices
(816961) - This step-by-step article describes how to access help for a Bluetooth-enabled device installed on your computer.
Bluetooth is an industry-standard protocol that enables wireless connectivity for many devices such as computers, mobile phones,
handheld...
Overview of
the WPA Wireless Security Update in Windows XP
(815485) - This article discusses the new Wi-Fi Protected Access (WPA) update in Microsoft Windows XP. The Institute of
Electrical & Electronics Engineers (IEEE) 802.11i wireless networking standard specifies improvements to wireless local area
networking (LAN)...
WinXP:
Error Messages When You Log On to the Computer
(812931) - When you log on to your computer, you may receive the following error messages: Configuration Utility - You
do not have sufficient access rights. Administrative privileges are required. Configuration Utility - The installation of the
Network Agent...
Your
Computer Connects to an Access Point That Broadcasts Its SSID Instead of an Access Point That Does Not Broadcast its SSID
(811427) - When your Windows XP Service Pack 1 (SP1)-based Wireless Zero Configuration (WZC) client computer is in the proximity
of two wireless access points, and one of the access points is broadcasting its Service Set Identifier (SSID) but the other is
not,...
You Cannot
Connect to Your ISP with Some Bluetooth Cellular Phones
(811228) - Support for Bluetooth wireless technology was added in Windows XP Service Pack 1 (SP1). However, you might
not be able to connect to your Internet service provider (ISP) by using some cellular phones with Bluetooth connectivity. When
this problem...
"Wireless
Connection Unavailable" Message After Computer Resumes from Standby
(810020) - If a Windows XP-based computer has a wireless network adapter connected through a universal serial bus (USB)
connection, and the computer resumes from standby or hibernation, the wireless connection icon may appear in the notification
area (at the far...
The
Wireless Connection Icon Shows "Unavailable" After Your Computer Resumes from Standby
(328647) - The icon in the notification area (at the far right of the taskbar) for a wireless connection may show the
connection as "Unavailable" after you resume your computer from standby, even if wireless connectivity is available.
INFO:
Capturing Debug and Diagnostic Logging from WZC for Wireless NICs
(328601) - Windows Zero Configuration (WZC) is the Windows service that automatically configures 802.11 wireless
network devices. Adapter manufacturers and NDIS miniport developers for those adapters may find additional diagnostic information
from the WZC...
Support WebCast: Microsoft Windows XP: Troubleshooting Internet Connectivity
(324891) - Session Summary This WebCast provides an overview of Internet connectivity support in Microsoft Windows XP, along with
information about how to troubleshoot an Internet connection. This discussion includes the use of Modem Diagnostics, Network...
Error
Message "Your Network Is Configured Such That You Can Not Make Phone Calls" with a Linksys Router
(324243) - You may not be able to make phone calls or to start voice or video conversations with Windows Messenger. For example,
when you try to dial a phone number in Windows Messenger version 4.6, you may receive the following error message: Your network
is...
Wireless
Network Adapter Appears as Disconnected
(324024) - Some wireless network adapters may appear as disconnected even if the wireless network adapter is connected and is
functioning properly.
Availability of Windows XP Service Pack 1 Support for Bluetooth Wireless Devices
(323183) - Microsoft has created an update for system and device manufacturers that adds native support in Windows XP for
Bluetooth wireless technology. This update permits Windows to work with several types of devices that implement Bluetooth
wireless...
Windows XP
DHCP Client Incorrectly Sends Unicast Discover Message
(320229) - When you are connected to a wireless network, your Windows XP DHCP client may incorrectly send a Unicast-Discover
packet to a DHCP server. When this occur, the client uses one of the following IP addresses:
You May Not
Be Able to Log On to the Domain with VPN If a Winsock Proxy Is Enabled
(317506) - You may not be able to log on to your domain by using a virtual private network (VPN) if you have the Microsoft Proxy
2.0 client or the Microsoft Internet Security and Acceleration (ISA) Server 2000 client installed, and the proxy server can be...
Network
Problems with a Router in Windows XP
(315978) - You may experience one or more of the following symptoms in your peer-to-peer network that includes Windows XP and a
router: You can browse the Internet, but you cannot browse your local area connection. You are able to ping your loopback
address...
HOW TO:
Enable Windows XP Automatic Wireless Network Configuration
(314897) - This step-by-step article describes how to enable Windows XP automatic wireless network configuration.
Windows XP makes it easy to set up your computer for wireless networking on any 802.11b standard wireless network. Requirements
The information in...
Wireless
Modem May Not Start
(314801) - After you install an Enfora wireless modem, the device may not start and error code 10 may be displayed in Device
Manager.
HOW TO: Use
a Handheld PC or a Pocket PC as a Mobile Terminal
(314537) - Increasingly, users of wireless mobile devices require access to the functionality of their desktop
computers. Windows XP and Windows 2000 permit you to do this. By using the Handheld PC or the Pocket PC, you can connect to an
application server and...
Mobile
Information Server Administration Tools Do Not Work with Windows XP
(314445) - The Mobile Information Server 2002 Administration tools have a component that adds a Mobility tab to Active
Directory Users and Computers. An administrator can alter settings on this tab to enable users to use the wireless features of
Mobile...
HOW TO:
Receive Windows Messenger Messages and Alerts on Your Mobile Device
(314381) - This article describes how to configure a wireless or mobile device to receive instant messages from your
online contacts in Windows Messenger. The devices that this article applies to include Web-enabled cellular phones, pagers,
Microsoft Windows...
DHCP
Clients Cannot Obtain an IP Address from the DHCP Server
(313896) - When a Windows XP 802.1 x wireless Dynamic Host Configuration Protocol (DHCP) client times out or roams
between access points, the client may not be able to obtain IP addresses from the DHCP server. This behavior may be intermittent.
Authentication Is Not Successful When You Try to Connect to a RAS Server That Uses EAP-TLS
(313695) - When you try to connect to a Remote Access Service (RAS) server that is configured to use Extensible
Authentication Protocol with Transport Level Security (EAP-TLS), you may experience one of the following behaviors:
How to
Troubleshoot Wireless Network Connections in Windows XP
(313242) - Windows XP supports 802.11b wireless networking with the Wireless Zero Configuration service. With 802.11b
wireless networking, you can enable easy configuration and switching between wireless networks. To use this support, you need a
wireless network...
HOW TO:
Configure Offline Files to Synchronize When a Particular Network Connection Becomes Active
(312171) - This step-by-step article describes how to configure Offline Files to synchronize when a particular network connection
becomes active. You can make any shared folder on a network available offline so that you can use the files that are inside of
that...
Creating a
Bridge with Two Internal Adapters on a Windows XP Internet Connection Sharing Host Does Not Work
(309640) - When you attempt to create a bridge by using two adapters on a Windows XP-based Internet Connection Sharing
(ICS) host, the following error message may be displayed: An unexpected error occurred while configuring the Network Bridge This
behavior...
Problems
with Windows Installer Over Wireless Connection
(309495) - When you install a Microsoft Installer-based software Setup program over a wireless network connection, you
may receive following error message: Error 2229. An internal error has occurred
How to Make
Your 802.11b Wireless Home Network More Secure
(309369) - Wireless networks can be vulnerable to a malicious outsider gaining access because of the default settings
on some wireless hardware, the accessibility that wireless networks offer, and present encryption methods. The concepts that are
presented in...
You May Not
Be Able to Sign Up for the Internet by Using a Modem
(308131) - When you run the wizard to set up Internet access, you receive the following prompt: Do you want help
finding an Internet service provider? When you click Yes, you may receive the following error message: Unable to connect to the
Internet. You...
Release
Notes for Windows XP Contained in the Relnotes.htm File
(306819) - How to Use These Notes These release notes contain important information that was not available when the
product documentation for Windows XP was written. Unless stated otherwise, all information included here applies to Windows XP
Home Edition,...
Cannot
Establish Network Connection and No Notification "Balloons" Appear
(303597) - When you try to establish a network connection, the authentication process may not run to completion and
you do not receive any messages about the connection. No network connection icon appears in the status notification area on the
taskbar (the...
Bridge May
Not Work With a Non-Promiscuous Mode Network Adapter
(302348) - Some network interface cards (NICs) may not work after you try to create a network bridge. Specifically,
the bridge seems to be created but it does not work (traffic is not passed).
Windows XP
Features for Mobile Computer Users
(283669) - The following list describes some of the features in Windows XP for mobile computer users:
