TCP/IP is not installed on your PC. Install TCP/IP
It may be due to the following:
![]() | Your ADSL modem installation did not initialize completely |
![]() | Your ADSL service provider is has set your User Account incorrectly |
![]() | Alcatel Speed Touch USB modem is faulty |
It may be due to the following:
![]() | You entered an incorrect Username and Password |
![]() | You initiated the Dial-up process before the modem was ready |
![]() | Your Dial-up Adapter is not installed |
![]() | Your ADSL service account was modified |
![]() | The Require encrypted password option is enabled on the Server Types tab in the connection's properties |
Phase |
ADSL LED |
USB LED |
Descriptions | ||
Color |
Timing |
Color |
Timing |
||
Attaching and Configuring |
Off |
- | Flashing, very short time | Device is attached | |
Green |
Steady, 2 secs |
Green |
Steady, 2 secs |
Ready to continue | |
Downloading |
Off |
- | Flashing from 1 up to 10 secs | Downloading modem software from PC to device | |
Amber |
Steady | Green | Steady | Download successful | |
Connecting to ADSL | Flashing | Green | Steady | Trying to synchronize line to ADSL line | |
Green | Steady | Green | Steady | Ready for Dial-up Connection | |
Failed POST Test |
Amber |
Steady |
Amber |
Steady | Failed Power On Self Test |
USB Bus Congestion |
Green |
Steady | Flashing | USB Bus Congested Avoid using multiple high speed USB devices such as scanners, speakers |