Technical
Support
At PROLiNK, we are
committed to giving you the best products as well as the best technical support
for installation of ADSL modem. If there is virus in your system, we may provide suggestions
like where you can find the solution to clean the virus, but we are unable to
assist you until the virus is cleaned. the following information may be useful
for you.
1)
IF you are not able to
uninstall modem driver properly , please run SETUP.exe from your CD-ROM and
select remove button,
2)
IF you
are not able to synchronize after USB is re-enabled, please restart your
computer.
3)
IF your
line quality is not so good, using multimode modulation, may not be synchronized
(Link LED blinking), please go to Startà
Programsà Prolink DSL Modemà
Configure then select setting, change modulation from multimode to G.DMT.
4)
IF
you’d like to use other USB
devices which need high USB bandwidth at the same time, please go to our website
www.fida.com and download special sharing
driver to install, but it will reduce the internet access speed.
So,
if you encounter any installation problems for Hurricane 7000 series,
please kindly call our service center at 6296-5455 or visit our
website www.fida.com .
Operating
Hours: Mon-Fri :0900-1745 hrs
Sat : 0900-1300 hrs
Blk
105 Boon
Keng Rd
#06-11,
Singapore 339776